Privacy Policy

Who We Are

MPower Global LLC ("MPower Global," "we," "us," or "our") provides marketing, AI, and automation services to businesses.

Information We Collect

We collect information you provide directly, including business name, contact name, email address, phone number, billing information, business details, brand assets, and content needed for service delivery.

When you sign up for our newsletter or submit a form on our website, we collect the information you enter (such as your email address, and optionally your name and phone number) and, if you chose one on our site, the type of business you run.

Through the services we provide, we also process lead and contact data handled by AI agents, review and reputation data from connected platforms, competitive intelligence data, and automation workflow data.

When you visit our website, we automatically collect your IP address, browser type, and device information.

We may also collect publicly available business information, such as a company's website and its public social media profiles, from public sources.

Website Visits and Browser Storage

Our website stores a small record of your visits in your own browser: the date of each visit, the page you arrived on, the website that referred you, and any campaign tags in the link you followed. While you remain anonymous, this record stays in your browser and is not sent to us.

If you sign up for our newsletter or submit a form, the visit record in your browser is linked to your contact record with us, and later visits from the same browser are added to it. We use this to understand how people find us and which of our channels are working.

You can remove this record at any time by clearing your browser's site data for our website.

We also use website analytics tools, which set cookies in your browser to measure how our site is used. You can block or clear these in your browser settings.

Newsletter, Text Messages, and Calls

When you sign up for our newsletter, we email you a link to confirm your address. If you do not confirm, we send up to three reminders over the following 24 hours, then stop. Every newsletter email includes an unsubscribe link, and unsubscribing takes effect right away.

If you give us a phone number, we may text you a one-time code to verify it. Message and data rates may apply. We will not send marketing text messages unless you separately agree to receive them.

Calls and texts to our business number are answered by an AI receptionist, may be recorded, and are kept securely in our customer records. We never sell or resell that data.

How We Use Your Information

We use collected information to deliver and manage the services you have engaged us for, and to configure and operate AI agents, automation workflows, and marketing systems on your behalf.

We also use it to send the newsletter and other communications you have asked for, to verify contact details, to respond to your questions, and to understand and improve how people find and use our website.

Data We Handle on Your Behalf

When you provide CRM access, contact lists, or business data, you represent that you have obtained the necessary rights and consents. MPower Global processes such data solely for delivering the services you have requested.

Data Sharing

We do not sell your personal information. We may share information with third-party technology platforms and service providers necessary to deliver our services, under confidentiality obligations. These include providers that host our website and databases, deliver our email, send verification text messages, process payments, and the AI model providers that power our AI services.

Data Retention

We retain client account information for as long as your account is active and for a reasonable period thereafter. We keep newsletter and contact records until you ask us to delete them.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at hello@mpowerglobal.ai. You can unsubscribe from our newsletter at any time using the link in any newsletter email.

Age Restriction

Our services are intended for business use only. You must be at least 18 years of age to use our services.

Security

We implement commercially reasonable technical and organizational measures to protect your information.

Changes to This Policy

We may update this policy from time to time, and will notify active clients of material changes via email.

Contact

MPower Global LLC · hello@mpowerglobal.ai