AI Receptionist for Small Business
Every missed call is a customer your competitor just won.
Meet your new receptionist. It answers before the second ring, holds a real conversation, and hands you the lead with every detail captured. It never calls in sick, never sleeps, and never misses a call.
You're on a job. Your phone stays in your pocket.
Lead captured
To you, 4 seconds later:
New EMERGENCY lead: Mary S., water heater leak, 3128 Fremont Ct. Full details in your CRM.
A model call, a model business. The rhythm is what your callers get.
What this is
What an AI receptionist actually is.
An AI receptionist is a voice AI that answers your business phone 24/7, holds a natural conversation with callers, answers their questions, qualifies the caller, and captures every detail for a fast callback. It can even book the appointment, if you want it to. Unlike voicemail or a press-1 auto-attendant, it actually talks with people. And unlike a human receptionist, it never sleeps, never calls in sick, and picks up on the first ring.
The real cost
Every unanswered call has a price tag.
Voicemail is where callers go to leave.
Most people who hit a recording don't leave a message. They hang up and call the next name on the list.
Your competitor answered. You didn't.
That's the whole story of how jobs get lost. Even at 2 AM on a Sunday.
Speed wins the work.
The first business to actually talk to a caller usually takes the job. Answering first is a superpower, and it's a cheap one.
A human receptionist runs $2,500 or more a month, for 40 hours a week. This starts at $47 a month plus a one-time $197 setup (free if you pay quarterly), for all 168 hours of the week.
LIVE. THIS IS THE PRODUCT.
725-425-MY-AICall it. Ask it anything. Try to trip it up. You're talking to the exact system we install for you.
A real call, not a recording.
Convinced? See the plans.
What it actually does
One call, handled end to end.
Answers every call
First ring, every time. No hold music, no voicemail, no "press 1."
Holds a real conversation
Answers the questions callers actually ask: hours, service area, pricing ranges, "can you fix this?"
Qualifies the caller
Emergency or routine? New customer or repeat? It asks the questions you would.
Captures every detail
Name, number, address, the job, the urgency. Logged, recorded, transcribed.
Routes when it should
You set the rules: a real emergency transfers to you or your on-call tech when someone can pick up; nobody reachable, and it captures everything and flags you, urgent. It never bluffs its way through something it can't answer.
Human needed → transferred with context
Hands you the lead
A text to you the moment the call ends, the full record in your CRM.
And it's not just new leads
"How's my job coming along?"
With your CRM wired in at setup, it knows who's calling and can answer from the job record. No CRM? It takes the question and gets it to the right person, fast.
"What do I need to do before the tech comes out?"
Prep questions get answered from your playbook: clear the cabinet, unlock the gate, crate the dog.
"Can we move my appointment?"
It takes the reschedule request, flags the right person, and the caller gets a confirmation instead of phone tag.
Booking is your call: some businesses want qualified jobs booked straight into the calendar, others want a captured lead and a callback. We set it in your onboarding, and you can change it anytime.
Some customers would rather type. The AI Chat Agent is the same brain in text, on your website.
And when you want your leads called back, that's the AI Appointment Setter: the outbound sibling, programmed for sales, dialing new leads within minutes of them landing.
Setup
Up and running in days. Not months.
- 1
The onboarding wizard
Right after you order, the wizard maps your services, your hours, your routing rules, and the questions your callers ask. No meeting to schedule.
- 2
We build it
Your call flows, your greeting, your voice. Custom-built, not a template.
- 3
You review and approve
You hear it and test it before it takes a single real call. Nothing goes live without your sign-off.
- 4
Forward your number, go live
Keep your existing number. Call forwarding flips the switch, 3 to 5 business days after we start.
Not another app
We don't hand you a tool. We hand you a receptionist that already works.
Most AI phone products are software with a login: you build the knowledge base, you wire the integrations, you spend weekends tweaking prompts and fixing what it got wrong. You're an expert at what you do. You shouldn't have to become an expert at babysitting an AI phone system too.
The self-serve apps
- Sign up and figure it out yourself
- Build your own knowledge base
- Wire your own integrations
- Tweak prompts on the weekend
- Fix what it got wrong, again
The MPower way
- We study how you actually take calls
- We build the receptionist to match
- We wire your CRM and your routing
- We watch it, tune it, and report to you
- You approve it, then run your business
You wouldn't wire your own building. Don't wire your own front desk. Stay in your lane, running the business you're great at. We handle ours.
Public prices
Pick your plan. Never miss another call.
One-time setup of $197 on every plan covers full configuration, calendar and CRM integration, the call flow build, and go-live support. Pay quarterly and setup is free. That setup is exactly the work the self-serve apps leave on your desk. Here, it's the product.
Every minute is counted by the second, never rounded up, and extra minutes are a flat $0.25 on every plan. Calls are never cut off because you passed your minutes.
Receptionist Starter
$47/month
100 minutes a month
$25 per 100 extra minutes, after a 25-minute cushion
Start StarterReceptionist Basic
$117/month
300 minutes a month
$25 per 100 extra minutes, after a 30-minute cushion
Start BasicReceptionist Standard
$247/month
750 minutes a month
$50 per 200 extra minutes, after a 75-minute cushion
Start StandardReceptionist Pro
$497/month
or $1,491 a quarter, setup free
1,750 minutes a month
$125 per 500 extra minutes, after a 175-minute cushion
Start ProReceptionist Growth
$797/month
or $2,391 a quarter, setup free
3,000 minutes a month
$125 per 500 extra minutes, after a 300-minute cushion
Start GrowthReceptionist Scale
$1,197/month
or $3,591 a quarter, setup free
5,000 minutes a month
$250 per 1,000 extra minutes, after a 500-minute cushion
Start ScaleReceptionist Unlimited
$1,997/month
or $5,991 a quarter, setup free
Unlimited minutes* a month
*Fair use is 10,000 minutes. Past 11,000, $250 per 1,000 extra minutes.
Start UnlimitedReceptionist Enterprise
Custom
quoted to fit
Call-center volume
Several busy locations, custom integrations, or more than Unlimited covers. Same by-the-second minutes.
Talk to usEvery plan includes everything
Plans differ by minutes, nothing else. No feature is held back for a higher tier.
- 24/7 call answering, first ring, every ring
- Real conversation: questions answered, callers qualified
- Every lead captured: logged, recorded, transcribed
- Live transfer to you or your on-call tech, with context
- Booking straight into your calendar, if you want it
- After-hours and multi-department routing, built to your rules
- Spam and robocalls screened, repeat offenders blocked
- Spanish included, automatic language detection
- A monthly report in plain English: what it handled, what it caught, what we recommend tuning next
- Config changes included: your hours, services, or routing change, we update it
Which plan fits your phones?
Most service calls run about 3 minutes. Find your plan, read across, and see how many calls a day it covers, every day of the month, nights and weekends included.
| Calls a day | 2-minute calls | 3-minute calls (typical) | 5-minute calls |
|---|---|---|---|
| Starter | ~2 | ~1 | under 1 |
| Basic | ~5 | ~3 | ~2 |
| Standard | ~13 | ~8 | ~5 |
| Pro | ~29 | ~19 | ~12 |
| Growth | ~50 | ~33 | ~20 |
| Scale | ~83 | ~56 | ~33 |
| Unlimited* | ~167 | ~111 | ~67 |
Rough math, not a promise. *Unlimited figured at its 10,000-minute fair-use level. Landing between plans? Start smaller: extra minutes are a flat $0.25 each, and the first block only starts after a cushion. Spam calls we block use no minutes at all.
Texting, when you want it
Confirmations, missed-call text-backs, and follow-ups come out of a text pack. Packs roll over until used and refill automatically.
$20
300 texts
about 6.7¢ a text
$50
1,000 texts
5¢ a text
Carrier registration (A2P 10DLC), passed through at cost
One-time up to $46, monthly up to $10, depending on campaign type.
Most businesses: $19.50 one-time + $10/month.
- One text is up to 160 characters. Emoji shorten that to 70, because that's how carriers count.
- Texts your customers send in are free. Only texts we send count.
- Texting starts once the carriers approve your registration.
+$49/mo per additional location sharing your minutes: its own call flow, greeting, routing rules, and escalation contacts.
Spanish is included in every plan. Automatic language detection, native-quality voice, no surcharge. Most answering services bill extra for that; ours speaks it out of the box.
Priority support for every client, on every plan. When something needs attention, you're at the front of the line. We don't ration help by tier or hide it behind an add-on.
No contracts, cancel anytime with 30 days' written notice. Quarterly prepay is billed three months upfront and isn't refundable once the quarter starts. Two exceptions to "no contracts" elsewhere, stated plainly: hosted websites, funnels, and landing pages carry a 12-month hosting term, and SEO starts with a 3-month foundation term. Neither one is this.
The first call it answers pays for itself.
A human receptionist runs $2,500 or more a month.
Receptionist Starter is $47. It works nights, weekends, and holidays, and it never puts a caller on hold.
Fit
Built for businesses that can't afford to miss a call.
This is for you if
- Your phone rings while you're on a ladder, under a sink, or on a roof
- Jobs are won by whoever answers first
- After-hours calls are real money in your market
- You're paying a receptionist $2,500 or more a month
- Spanish-speaking customers call and nobody on staff can help them
It's honestly not if
- You receive fewer than 20 calls a month
- You want every caller to reach you personally, every time
If that's you, we'll tell you so on day one.
Your next rung
Calls in are covered. Now go get the leads.
The outbound sibling
Your new leads get a call back in minutes.
The receptionist is the warm, friendly front desk for people calling you. The AI Appointment Setter is its own service and points the other way: programmed for sales, it calls new leads the moment they land, from your website, your ads, your funnels, and books them before your competitor's phone even rings.
AI Appointment Setter
The same brain, in text
Some customers won't call. They'll type.
The AI Chat Agent answers on your website the way the receptionist answers your phone. Same knowledge, same manners, different door.
Not sure the phones are your biggest leak?
The $97 Growth Audit reads your whole business, grades where you stand, and tells you which rung to climb first. Get the $97 Growth Audit
Straight answers
Questions, answered.
Should I use an AI receptionist or hire a real person?
Honest both ways: a good human receptionist is warm, flexible, and expensive, $2,500 or more a month for business hours only. The AI starts at $47 a month, answers 24/7, never takes a sick day, and treats the 40th call of the day exactly like the first. If your call volume justifies a full-time human and your customers expect one, hire one. For most service businesses, the math isn't close.
Will it sound robotic and embarrass me in front of customers?
No, and that fear is exactly why we run this same system on our own business line. The voices are natural enough that callers are comfortable with them, until it tells them it is an AI assistant, which it does whenever it is asked or wherever the rules require it. We'll let you hear yours, on real test calls, before it ever answers for you.
What happens if it can't answer something?
It never bluffs. When a call needs a human, it transfers to you or your on-call person with full context, or takes a complete message and flags it urgent. You define the escalation rules; it follows them every time.
What about existing customers calling with questions?
Handled. A customer calling with a prep question like "what do I need to do before my appointment?" gets an answer straight from the playbook we build with you, and a reschedule request gets captured, routed to the right person, and confirmed instead of turning into phone tag. With your CRM wired in at setup, it also knows who's calling and can work from their record. In regulated fields like healthcare and law it never reads a record to a caller; that kind of access is an enterprise build, with its own agreements and storage. Anything that genuinely needs you gets flagged, with the full message attached.
Does it work after hours and on weekends?
24/7/365. The 2 AM Sunday call gets answered on the first ring, qualified, and texted to whoever you want it to reach. After-hours is where missed-call money actually lives, and it's included in every plan.
How fast is setup?
3 to 5 business days. You keep your existing number, call forwarding does the work, and nothing goes live until you've heard it and approved it.
What does an AI receptionist cost?
Prices are public: $47 to $1,997 a month depending on call minutes, plus a one-time $197 setup that's free if you pay quarterly. Minutes are counted by the second, never rounded up, and extra minutes are $0.25 each. No contracts, and Spanish is included in every plan. The whole menu is right on this page.
Can it book appointments into my calendar?
Yes, if you want it to. Booking is a choice we configure in your onboarding: some businesses want qualified calls booked straight into the calendar, others prefer a captured lead and a callback, and you can change your mind anytime. Its sibling, the AI Appointment Setter, is a different animal: programmed for sales, it calls OUT to your new leads within minutes and books them. The receptionist is the warm, friendly front desk for the people calling you.
What about Spanish-speaking customers?
Covered, in every plan, at no extra charge. It detects the caller's language automatically and holds the whole conversation in natural Spanish. Most answering services charge extra for that. We think answering your customers isn't an add-on.
No voicemail. No hold music.
Your phones should never go unanswered.
Pick the plan that fits your call volume, or call and ask us anything. An AI answers. Really.
No contracts, cancel anytime with 30 days' written notice. Two exceptions, stated plainly: hosted websites, funnels, and landing pages carry a 12-month hosting term, and SEO starts with a 3-month foundation term.